FAQ
Find answers to common questions about our product and shipping policies below.
For any additional inquiries, our customer support team is here to assist you.
What is the difference between VAKUEN vacuum seal containers and regular tupperwares?
With a simple press of the automatic vacuum sealer button, VAKUEN containers efficiently remove air, keeping your food fresh up to 5 times longer than non-vacuum storage. Ideal for extending the freshness of ingredients.
What makes VAKUEN vacuum seal container stand out from the rest?
Patented dual silicone gasket structure creates a leak-proof seal, ensuring an optimal storage environment even without a vacuum sealer. When used with a vacuum sealer, it further enhances food preservation for an extended period.
Is it safe to use plastic container for storing food?
VAKUEN plastic material is made from FDA-approved safe materials and is manufactured in South Korea. Plus, the VAKUEN automatic sealer, which includes a lithium battery, can be safely used as it has obtained FCC approval.
If you encounter incomplete vacuum sealing or the vacuum seal does not last?
Please verify if the silicone gasket inside the lid is correctly installed. If it is warped or not in the proper position, achieving a vacuum seal may be compromised.
What is the effective method for using a vacuum container for an extended period?
If the container is nearly empty or the stored food is less than half, transfer it to an appropriately sized container, or use the vacuum sealer for no more than 10 seconds.
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For more detailed questions or if you need further assistance, please use the contact form to reach out to us.